🛡️ Safe and Responsible Gaming

Play responsibly at betjet

Let it be fun, not an addiction — betjet believes in safe gaming. We are always here to support you.

21+
For ages 21 and above only

To participate on betjet, you must be at least 21 years old. Use of this platform by minors is strictly prohibited. Age verification is an integral part of our responsible gaming policy. If you know of a minor using this site, please inform us via live chat.

What is responsible gaming and why does it matter?

Online gaming can be a great source of entertainment and excitement — but it is only enjoyable when kept under control. betjet always wants our users to have a healthy, enjoyable and safe gaming experience. Responsible gaming means enjoying gaming knowingly, in moderation, and within your own budget and time.

Gambling or betting should never be a source of income — it is a form of entertainment. If you find that gaming is having a negative impact on your daily life, family or finances, use betjet's responsible gaming tools right away or contact our live chat support. Our team is available 24/7 in Bengali to assist you.

betjet believes that creating a responsible gaming environment is not just a policy obligation — it is our sincere commitment to our users.

Our protection tools and commitment

Self-Exclusion

If you feel you need a break from gaming, you can use the self-exclusion option to temporarily close your account for a set period. This period can range from 7 days to long-term.

Setting Deposit Limits

At betjet you can set daily, weekly or monthly deposit limits. This reduces the risk of overspending and keeps your budget protected. Set a limit and play with peace of mind.

Time Management and Breaks

Using the time-out feature, you can set how much time you spend gaming each day or week. Once the set time is up, the system will automatically help you take a break.

Gaming History Review

Log in to your account at any time to view your betting history, a summary of wins and losses, and your deposit and withdrawal records. This helps you stay aware of your own gaming behaviour.

24/7 Live Support

If you have any concerns about gaming, our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat. We will help you without judgment and with empathy.

Minor Protection

Access to betjet is for ages 21 and above only. If parents want to keep younger members of the household away from this platform, use family filter software and contact us.

How to use the tools?

Using betjet's responsible gaming tools is straightforward. Log in to your account, go to the settings menu and select the "Responsible Gaming" option. From there you can activate the features below. If you have any trouble, let us know on live chat — we will guide you.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once the limit is reached, the system will automatically stop accepting deposits. The minimum deposit at betjet is ৳500 and the minimum withdrawal is ৳1,000.

Time-Out Break

You can take a time-out for a set period ranging from 24 hours to 30 days. During this time you will not be able to log in or place any bets.

Self-Exclusion

If you need a longer break, choose self-exclusion. This can range from 6 months to permanent. It cannot be cancelled while active — this is for your own protection.

Betting History and Reports

Download your full gaming history at any time. Analyse your spending and time to make informed decisions.

Warning signs of problem gambling

If any of the following signs appear in yourself or someone you know, seek help immediately:

  • You are spending more than your budget and placing more bets to recover losses.
  • You are prioritising gaming over family, friends or work.
  • You want to stop gaming but cannot, or you feel restless when you try.
  • You are taking on debt for gaming or hiding money from family.
  • You feel emotional distress, depression or anger after losing at gaming.
  • You are skipping meals, sleep or daily responsibilities because of gaming.
  • You continue gaming out of habit even when you are not enjoying it.

If any of these signs appear, talk to us on betjet's 24/7 live chat or email us at [email protected]. We will help you with full confidentiality.

7 tips for responsible gaming

01
Set your budget in advance

Before you start playing, decide how much you can afford to spend. When that amount is gone, stop — avoid placing extra bets in the hope of winning it back.

02
Manage your time

Keep an eye on the clock while playing. Set the time-out feature so you do not spend too long online. Take regular breaks.

03
Do not bet on impulse

Avoid gaming when you are angry, depressed or under stress. Gaming in a calm state of mind is far more enjoyable.

04
Do not try to chase losses

Placing more bets after a losing session to try to win back what you lost is the most harmful habit. Accept the loss and start fresh next time with a clear head.

05
Do not think of gaming as a source of income

Betting and casino games are a form of entertainment. They are not a reliable source of regular income — it is important to keep that in mind.

06
Let your family and close ones know

Keep your family aware of your gaming habits. When there is nothing to hide, there is less mental stress too.

07
Take regular breaks

Step away from gaming completely for some time each day. Spend time with family, exercise — keep a healthy balance in life.

08
Do not hesitate to seek help

If you are having trouble with gaming, reach out via betjet's live chat or email [email protected]. Our team will help you with confidentiality and respect.

Protection of minors

betjet firmly believes that minors should under no circumstances participate in online betting or casino games. For this reason we maintain strict age verification procedures.

Parents are advised to use access control software on their devices. Also keep your login details secure from your children and use a proper password on your account.

If you believe a minor is using betjet, please notify us immediately via live chat or at [email protected].

Advice for parents

  • Always keep your betjet password private.
  • Enable parental controls on your browser and devices.
  • Have an open conversation with your children about the risks of online gaming.
  • Always log out after using your account.

Contact us when you need help

Our 24/7 live chat team is always ready for any questions or support related to responsible gaming. You can speak in Bengali and complete confidentiality will be maintained. You can also reach us by email: [email protected]

Responsible Gaming FAQ

No, your account balance stays protected when you self-exclude. Once the break period ends or you recover your account through support, you can withdraw your remaining funds. Contact us on live chat for more details.

Lowering your deposit limit takes effect immediately. However, a request to increase the limit will take effect after a 72-hour cooling-off period — this delay is for your own protection. Changes can be made through account settings or live chat.

Yes, our support team can provide you with information about responsible gaming resources. Gaming addiction is a mental health issue and seeking professional help for it is completely normal. Talk to us on live chat.

A time-out is a short break (usually 24 hours to 30 days), after which the account becomes active again automatically. Self-exclusion is a longer-term measure (6 months or more) that cannot be cancelled before the period ends. If you are struggling with addiction, self-exclusion is more effective.

Start by talking to them with empathy — listen without judgment. Encourage them to use betjet's self-exclusion or time-out feature. If needed, you can contact our live chat on their behalf to ask for guidance.

The minimum deposit at betjet is ৳500 (for each payment method) and the minimum withdrawal is ৳1,000. Payment methods are bKash, Nagad and Rocket. Withdrawals are typically completed within 30 minutes to 3 hours.

Enjoy betjet responsibly

Let entertainment be enjoyable, safe and in control. Browse our games or visit the FAQ page for any questions.

21+ For
Adults
Only